VoiceWay gave our company employees the ability to work from home or on the road and still seem to be in the office.
S&A Compusoft, Toronto, ON
Always be on top of your business
For many law practices, the limitations of traditional phone systems are a major barrier to superior client service. Calls need to be answered promptly and clients connected with associates instantly, regardless of their location. Long hold times, busy signals and misrouted or dropped calls result in client dissatisfaction.
Your employees can now benefit from an intuitive PC-based graphical interface that allows associates to visually and intuitively manage and prioritize calls, voicemail messages and call history. Sophisticated features that work from any phone, anywhere - not just the office – allows full mobility and unprecedented flexibility .
Advanced routing capabilities send inbound calls to an available attendant at any location, thereby decreasing wait times, increasing client satisfaction and reducing the burden on administrative staff.
You have the benefits of accessing your voicemail messages by email or on the web, listening from your PC or from the phone. You get email or text notifications letting you know you have new voicemail messages so you won’t miss an important call.